Contact Us

DW (Hampshire) Ltd

 

35 The Park

Droxford

Hampshire

SO32 3QQ

Hours:

Mon-Fri 8:00am - 5:30pm 

Tel: 0800 0862900

AREAS COVERED
  • Basingstoke

  • Andover

  • Alton

  • Alresford

  • Petersfield

  • Fareham

  • Gosport

  • Portsmouth

  • Havant

  • Hayling Island

  • Emsworth

  • Southampton

  • Totton

  • Eastleigh

  • Winchester

  • Hythe

  • Fawley

  • New Forest

  • Ringwood

© 2019 DW (HAMPSHIRE) LTD

Privacy Policy

1.0 Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. This privacy policy covers both visitors and customers. Visitors are people who visit our websites but do not make a purchase or use our services. Customers are those people who make purchase from our sites or who engage us in business to provide services to them.

 

2.0 Information collected by us

We collect information from you when you:

  • fill out a contact form on our websites

  • register an account on our websites

  • subscribe to our newsletters

  • contact us by email

  • place an order

 

We use the information that we collect in the following ways:

  • To personalize your experience

  • To process orders and transactions

  • To contact customers periodically with news or our latest, services, offers, promotions and products

  • To provide customers with status updates relating to payment and dispatch information for their orders.

 

If customers at any time would like to unsubscribe from receiving future promotional emails we include an unsubscribe option.

Where we provide services for our customers that are time limited and are due to expire we may contact them to remind them that renewal is due.

 

 

3.0 Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. This does not include third party companies who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to protect ours or other rights, property, or safety.

 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to us at the address show on this website.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

 

4.0 Protection of information

All credit card and transaction data are always transmitted via the same secure HTTPS protocols used by the largest banks. Store software used by us is also a PCI DSS validated Level 1 Service Provider which is the gold standard for e-commerce solutions worldwide.

 

5.0 Links to other websites

Our websites may contain links to other websites. We do not have any control over websites that we link to and such sites are not governed by our privacy policy. We are not responsible for the protection and privacy of any information that you provide whilst visiting site that we link to. When visiting sites that we link to you should exercise caution and look at the relevant privacy policy for the site in question. If you have genuine concerns over any third-party sites that we link to for whatever reason we will review these sites and decide if it is appropriate for us to link to them in the future.

We make every effort to maintain and secure this website to protect it from "hackers". However, we would advise you to run an anti-virus program on anything you download from the Internet. We cannot accept any responsibility for any damage to your computer system or loss of data caused by using this website.

 

6.0 Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file which is created and saved on your device when you visit a website. It enables the website to personalize the users experience by remembering user’s preferences and actions.

Ecommerce software used by us employs the use of session-based and persistent-based cookies. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

You can control and delete cookies. You can delete all cookies on your computer and alter your browser settings so that cookies are prevented from being places on your device. If you do this, you may have to manually alter preferences or re-enter your information every time you visit our sites.

 

7.0 Online Privacy Policy Only

This online privacy policy applies only to information collected through our websites and not to information collected offline.

 

8.0 Privacy Policy Revisions

We reserve the right to revise, amend, or modify this policy and other policies at any time and in any manner.

 

9.0 Consent

By using our websites, you consent to our privacy policy. If you do not consent to our privacy policy, you should not use this site.